Resolving Conflict

chess pieces for resolving conflict representation

Note: This post originally appeared in my column for ACM Queue and is being republished here. This week, I was talking to one of my employees about one of my least/most favorite topics in the whole world: conflict. I have a weird relationship with conflict. On one hand, I hate it so much. Hearing people […]

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This week I gave my first keynote presentation at Fluent in San Francisco, in front of a crowd of nearly 1000 people — a feat I would have thought unimaginable ten years ago. I’m an introvert, and talking to huge groups of people is not my specialty. When I gave my first talk a few years ago, I […]

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This post is part of a series on Being Awesome at your job.  The first post was on how to manage your career, the second on being a great person to have on a team, and this third part is all about communication.  Since it was soooooo long, I divided it in two parts one […]

career, communication, management, self improvement Comments Off on Improve Your Communication Skills – Listening – Being Awesome Part 3a

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